Refund policy

Thank you for shopping with PostureTru.

Your satisfaction matters to us, and we want you to feel completely comfortable with your purchase. If Verta is not the right fit for you, you can request a refund within 30 days of delivery.

To start a refund, simply contact us at support@posturetru.com with your order number. We will guide you through the next steps and make the process as easy as possible.

Once we receive your return, we will let you know as soon as your refund has been processed. Refunds are issued to your original payment method, and depending on your bank or payment provider, it may take a few additional days for the funds to appear in your account.

We ask that items be returned in the condition you received them where possible, though we understand this is not always possible and are happy to work with you.

Exchanges

If you would prefer an exchange instead of a refund, reach out to us at support@posturetru.com and we will be glad to help.

Damaged or Defective Items

If your order arrives damaged or with a defect, please let us know within 7 days of delivery along with a photo of the issue, and we will resolve it right away.

Questions

We are here to help. If you have any questions about returns or refunds, contact us anytime at support@posturetru.com.